We provide customers with quality products and provide high-quality services
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We METMAC apply ourselves to develop the new products and improve our products’ quality and build a quite perfect after sales service for suppling convenience and good service for our customers.
We supply the foundation modification of the big machine’s installation. We take charge of the machine’s installation and adjustment by sending the technicians.
1. When the machine is finished, we will inform you to check the machine in our factory. After your acceptance, the machine will be shipped to your place without delay.
2. During installing the machine, we supply training and technical consultation service. The flight cost, charge for hotel and meal of technician be taken by the buyer.
3. We guarantee for product’s maintenance after sales for one year. In this period, we change the damaged parts for free if not your responsibility (not including easily worm parts). After this period, we repair the machine for you only taking the basic charge.
4. If visiting service is needed, please send us the quality information. We will reply for all kinds of quality information as soon as possible after receiving your information. The flight cost, charge for hotel and meal of technician be taken by the buyer.