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METMAC Incorporated

We provide customers with quality products and provide high-quality services

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Frequently Asked Questions

FAQ

1. How to get a accurate quotation from us?

Provide us the detail of the material such as metal thickness and width.

 

2. What’s the shipping cost from China to your country?
We can send machine to your port or door address by sea or airplane. Please kindly tell us your nearest port or address with postcode.We have reliable shipping agent to insure the safe, convenient and timely delivery.

 

3. Payment terms, MOQ, warranty, FOB.
Payment terms: 30% TT paid in advance, the balance of 70% before the shipment.
Minimum order quantity: 1 set, FOB HUANGPU, CHINA.
Delivery time :7 days after receipt of formal order and 30% deposit.
Warranty:12 months.

 

4. What’s the package?
Fumigation-free plywood case or without package.

 

5. What about commissioning service?
We can offer commissioning service, the buyer need to afford air tickets.

 

6. What’s policy for guarantee and broken parts?
Warranty period of equipment lasts a year, during which the broken parts and spares caused by quality can be offered free.

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